Advancing Cargo Refrigeration with Temperature Monitoring

Industry

Logistics
Services

Web & Software Development
Business Type

B2B
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Customer

Our client for this project is a top logistics firm in Singapore. They have had a significant presence in Indonesia and Malaysia since 2003. The company partners with third-party carriers to deliver comprehensive logistics services catering to diverse transportation needs. The client deals in Box Trucks, Refrigerated Trucks, Livestock Trucks, and many more and was looking to scale his business.

Challenge

The client’s specialization in refrigerated transport emphasized the importance of maintaining accurate temperature conditions within its trucks equipped with refrigeration units. The client faced an extra layer of complexity and importance to the temperature monitoring challenges they sought to address.

Existing Fleet Management System:

The client faced the challenge of working with an existing fleet management system that might not seamlessly integrate with new solutions. Integrating a continuous monitoring solution into their existing software presented a challenge, as it required a seamless blend with the current infrastructure without causing disruptions.
Off-the-Shelf Truck Solutions:

Relying on off-the-shelf truck solutions for temperature monitoring posed a potential challenge, as these solutions may not offer the desired level of customization and precision in temperature levels and humidity control.
Technical Failures:

The client identified a need to eliminate potential technical failures such as improper setting of temperature, unintentional human error, improper storage, and poor air circulation in their current monitoring setup, they were emphasizing the importance of a reliable system.

Solution

The NineHertz team started developing a cargo temperature management solution for freight temperature monitoring by keeping the approach to integrate our solution with the client’s existing fleet management system. We also designed a user-friendly interface to ensure easy interaction.

Specialized Temperature Monitoring System:

A specialized temperature monitoring system was implemented for refrigerated transport. The NineHertz team developed a custom solution that integrated seamlessly with the existing refrigeration units. The web application, designed with PHP and Symfony 2, ensured scalability, reliability, and real-time temperature monitoring. This solution provided accurate and prompt insights into temperature conditions for the client’s cargo.
Fleet Management System Integration:

The NineHertz enhanced the compatibility of the existing fleet management system. Custom interfaces and protocols were developed for seamless integration with the new continuous monitoring solution. Client-server architecture and AWS cloud infrastructure were utilized to optimize data exchange between the monitoring system and the fleet management software. This approach ensured a unified and user-friendly interface while maintaining scalability and responsiveness.
Customized Monitoring Software:

The team designed a tailored continuous monitoring solution that integrated seamlessly with the existing infrastructure. This solution catered specifically to the client’s refrigerated cargo, offering advanced features and flexibility in temperature management.
Powerful System Design:

Working closely with The NineHertz, a robust monitoring system was designed and implemented to minimize the risk of technical failures. Redundant systems, fail-safe mechanisms, and immediate alert features for automatic communication with drivers were integrated. This approach ensured continuous and reliable monitoring, and the immediate response capability allowed authorized personnel to address urgent problems promptly.

Results & Impact

Integration of the temperature measurement function provided the following significant benefits to refrigerated transportation customers:

Improved cargo quality:

System-provided temperature measurement accuracy and real-time for precise control of the cargo environment. This improved the overall quality and freshness of the cargo, reduced the risk of spoilage, and ensured compliance with industry standards.
Increased productivity:

Integration of monitoring solutions with existing fleet management systems made the job easier. Improved communication and information exchange improved decision-making, resource allocation, and the overall efficiency of management activities.
Reduction in Technical Failures:

The implementation of a robust system design, including fail-safe mechanisms, minimized the risk of technical failures affecting a more resilient monitoring system, reducing the likelihood of disruptions and ensuring continuous monitoring of temperature conditions.
Instant Responses:

Integration of instant alert capabilities allowed rapid communication with drivers and authorized personnel helping them to respond to emergencies, reducing risks, and quickly resolving problems, ensuring the safety of the cargo.
Compliance and Traceability:

The system’s ability to provide accurate and traceable temperature records contributed to the client’s adherence to regulatory standards, enhancing overall compliance and accountability.
Increased Sales:

The introduction of innovative monitoring features resulted in increased sales for the customer, showcasing the system’s appeal and added value in the market.