Top 20 CRM Software Development Companies in 2024

Are you searching for a Best CRM software development company to strengthen your relationship with the stakeholders? Customer Relationship Management (CRM) tools are focused on expediting business growth while keeping customer information organized. The purpose remains to build lasting relationships with customers through the alignment of sales, marketing, and customer service teams.

If this makes sense to you, then choosing the right company from among the many CRM software development companies seems critical. According to Gartner, poor execution and lack of objective alignment are the primary reasons why 65% of CRM projects fail. Moreover, a proficient consultant will understand your needs and deliver a customized solution for your unique workflows and processes.

Indeed, partnering with the top CRM software developer will make your integration easy, and the data will flow smoothly across the system. According to the Nucleus Research Report, CRM integration with social media access boosted salespeople’s productivity by 26.4%.

When it comes to implementing the CRM system, we know that you always want to trust the best. An experienced CRM development company will be aware of CRM trends, potential challenges, and a track record of providing excellent CRM software.

If you are looking for future-proof CRM software, then knowing how to choose the right software development company is equally important. In this blog, we have compiled the 20 top CRM software development companies to make your decision easy so that you can take a step ahead in making your CRM project successful.

What is CRM Software Development?

CRM software development is the practice of building/integrating CRM solutions for business enterprises aimed at transforming customer service with streamlined interactions, data management, and actionable insights. This software is deemed as a centralized point where all communication data is stored and retrieved on demand to facilitate personalized experience.

The process of developing CRM software requires the rigorous planning and dedication of professional CRM software provider who attempt to customize solutions according to business needs. From designing, testing, prototyping, and deployment, each stage contributes to developing a lucrative solution that becomes a strategic asset in the long run.

Overview of the CRM Software Market

Modern organizations are increasingly integrating CRM systems into the core marketing and sales functions to generate leads and learn more about customers to facilitate personalized customer experiences. Here are 5 statistics related to CRM software market:

• According to Gartner Digital Market Insights, the CRM software market is expected to rise at 14% rate by 2025.
• According to Statista, the US CRM software market is reaching US$45,110.00m in 2024.
• Grand View Research reported that almost 90% of CRM deployments are cloud based.
• A report by Salesforce stated that businesses notice 27% of increase in customer retention when they use CRM software for managing customer interactions.
• CRM Software has achieved dominance in enterprise software with a market share of 25% of all software, stated by Gartner.

Top 5 CRM Software Companies

See the table below for a glance at top CRM software developers:

List of 20 Top CRM Software Development Companies

Here is a detailed analysis of 20 CRM software developer in detail:

1. The NineHertz: Best CRM Software Development Company

The NineHertz is a leading IT consulting company that empowers modern businesses with cutting-edge web, mobile, and CRM software development services. The company relies on powerful technologies to drive innovation and create custom platforms that fit clients’ unique needs. Solutions provided by Ninehertz can revitalize operational processes and drive business growth through seamless integration and automation capabilities. It has a professional experts that can work together with clients to understand their project ideas and ensure smooth implementation assistance that meets their goals.

• 15+ years of experience
• 800+ projects completed
• 4.9 clutch ratings
• 575+ developers
• Average hourly rates: $25 – $50 / hr
• 92% client retention
• Flexible pricing model

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2. Net Solutions

Founded in 2000, Net Solutions has more than a decade of experience in custom Software development like CRM, ERP, Heatlcare, etc. Their CRM specialists have extensive experience developing and implementing omnichannel CRM software for managing customer relationships. They take a business-centric approach to designing software that avoids digital disconnects in customer journeys.

• 14 years of experience
• More than 3000 projects completed
• 4.7 clutch ratings
• 250-999 employees
• Average hourly rates: $50 – $99 / hr
• Expertise in the full spectrum of technology

3. Turing

At Turing, you receive custom CRM development solutions, which are customized after running a process analysis. Their approach covers understanding process optimization opportunities and designing a roadmap for CRM users’ usage scenarios. Each functionality is planned through quality validation, and they also provide after-sales service to address concerns.

• 6 years of experience
• 250 – 999 employees
• 4.9 clutch ratings
• Average hourly rates: $50 – $99 / hr
• Utilizes Gen AI and cloud technologies

4. Ascendix Tech

Ascendix Tech started as a sales force automation consultant in 1996, and now they offer custom CRM software development services to help enterprises simplify marketing and sales. Their service starts with understanding the concept, designing and prototyping the architecture, and deploying the product to achieve the best results.

• 25 years of experience
• 50 – 249 employees
• Average hourly rates: $50 – $99 / hr
• 4.9 clutch ratings
• Fractional Hiring Model

5. ValueCoders

Value Coders, one of the burgeoning crm software development company. The company has comprehensive experience facilitating CRM development services to automate your enterprise’s customer service and marketing aspects. Their services include custom development, testing, consulting, implementation and migration, campaign management, and more. ValueCoders has a proven track record in facilitating end-to-end services, ensuring that the project is in the right hands.

• 20 years of experience
• 250 – 999 employees
• Average hourly rates: <$25 / hr
• 4.9 clutch ratings
• Completed over 4200 projects
• 6800+ happy clients across the globe

6. Appventurez

Appventurez provides end-to-end custom CRM solutions to businesses that seek customer-oriented interactions. Its dedicated CRM experts follow a tailored process to develop a solution that empowers your outreach. Their solutions have empowered clients to acquire new customers and maintain strong relationships with existing ones.

• 10+ years of experience
• 300 professionals onboard
• Average hourly rates: $25- $49 / hr
• 4.7 clutch ratings
• 200 plus projects successfully delivered
• 83% recurring clients

7. Chetu Inc

Chetu is driving innovation in customer experience among the Best CRM software development companies with solutions that include features such as call center management, opportunity management, sales management, workflow management, and more. Their custom CRM software development services will help you develop features that will bring your business forward.

• 23+ years of experience
• 2800+ skilled developers
• 4.4 clutch ratings
• 7000+ happy clients with a 47% retention rate
• 20,000 apps built
• Customized pricing model

8. Brainvire Infotech Inc

Get best-in-class, reliable development services from Brainvire, a leading CRM software development company. The company provides a variety of CRM solutions, such as CRM customization, implementation, migration services, CRM portal development, and more. You can hire CRM software developer from them to get started with the development journey with a highly experienced company.

• 24 years of experience
• 250 – 999 employees
• Average hourly rates: $25- $49 / hr
• 4.9 clutch ratings
• 1500+ web projects completed
• 1800+ satisfied IT clients
• Leverage AI, machine learning, and virtual assistants

9. ScienceSoft

ScienceSoft has partnered with Microsoft, a leading CRM software providers. The company understands the specifics of customer data to develop optimal CRM solutions for business needs. They can implement advanced CRM capabilities, including advanced customer analytics, customer data warehousing, and personalization powered by machine learning.

• 16 years of experience
• 250 – 999 employees
• Average hourly rates: $50- $99 / hr
• 4.8 clutch ratings
• 40+ completed CRM projects
• Cost range $15,000 to $250,000+

10. CleverDev Software

This company assists with CRM development, migration, and implementation globally to help clients automate customer interactions. Get the best-in-class healtcare management solutions with CleverDev Software, which can generate more business value. It can help businesses solve their unique problems with personalized CRM solutions.

• 4 years of experience
• 50 – 249 employees
• Average hourly rates: $50- $99 / hr
• 5.0 clutch ratings
• Completed over 100 projects
• Engagement Model: Full-cycle Development and Staff Augmentation

11. Jellyfish Technologies

Jellyfish Technologies stands out among CRM software development companies by offering custom CRM development services to manage customer relationships. Their innovative solutions can boost your business success with efficient data management and seamless communication. With promising 13 years of experience, this company proves to be a trusted partner in developing the right CRM software for facilitating enhanced customer satisfaction.

• 13 years of experience
• 50 – 249 employees
• Average hourly rates: $25- $49 / hr
• 4.9 clutch ratings
• Use robust programming languages, cloud platforms, and DevOps tools
• Offshore development, team augmentation, project-based

12. SynapseIndia

The company attempts to boost enterprise productivity with fully customizable and scalable CRM solutions. It utilizes modern technologies to implement leading CRM platforms that facilitate high-value customer support. SynapseIndia provides bespoke CRM solutions that cater to unique business requirements, which can allow businesses to optimize leads accordingly.

• 23 years of experience
• 250 – 999 employees
• Average hourly rates: $25- $49 / hr
• 4.9 clutch ratings
• Completed 10,000 projects globally
• Tech Stack: Cloud computing, AI, Big Data Analytics, AR/VR, IoT, and Blockchain

13. Smart Sight Innovations

Smart Sight Innovations has built customizable CRM solutions for its clients that include features like account management, sales data management, lead management, marketing and customer engagement, and more. They can develop robust processes for managing communication, such as sales follow-ups, and measure the key metrics that are critical for business tasks.

• 10 years of experience
• 10 – 49 employees
• 4.6 clutch ratings
• Average hourly rates: $25- $49 / hr
• Fixed price model, time & material model, and dedicated team model

14. Daffodil Software

The company has extensive experience developing CRM software for managing customer interactions. Daffodil consolidates data from different touchpoints to develop mobile-first CRM solutions. The company ensures future growth with responsive applications that enhance sales efficiency. With specialized CRM solutions, you can convert your target audience and also improve internal communications.

• 20+ years of excellence
• 1,000 – 9,999 employees
• Average hourly rates: $25- $49 / hr
• 4.7 clutch ratings
• 150+ global clientele with a 95% retention rate
• Cloud platform, blockchain, Internet of Things

15. HashStudioz Technologies Pvt Ltd

As a trusted and renowned CRM software development company, HashStudioz provides tailored CRM solutions for every need. The company offers the best customization facility to clients who focus on optimization and improvisation. Leave your traditional systems behind and communicate with customers by choosing your own model to speed up the response time.

• 6 years of experience
• 50 – 249 employees
• Average hourly rates: $25- $49 / hr
• 5.0 clutch ratings
• Completed over 200 projects
• Tech stack: Internet of Things, Blockchain, Cloud Services

16. Recenturesoft Infotech Pvt Ltd

Among CRM software development companies, recenturesoft uses the most advanced tools and frameworks to develop the best CRM solutions that can deliver a top-notch customer experience. The company offers mobile-capable and social media-savvy systems with the emergence of cloud-based advanced solutions. They offer completely functional solutions with real-time dashboards so that you can track your objectives while working with them.

• 7 years of experience
• Team of 500+ software enthusiasts
• Average hourly rates: $25- $49 / hr
• 750+ satisfied clients
• Flexible communication for project delivery

17. Diceus

DICEUS provides robust and efficient CRM development services to facilitate bespoke software products. They attempt to match your business specifics and offer top-notch tailored solutions for augmenting client service. The company possesses dozens of experience in completing successful CRM projects and state-of-art tech stacks to help developers for delivering software of premium quality.

• 12+ years of experience
• 50 – 249 employees
• Average hourly rates: $25- $49 / hr
• 5.0 clutch ratings
• Completed 150+ projects
• Engagement Model: Dedicated team, Time and Material

18. Magora

At Magora, the company collaborates with small, medium, and large enterprises to build successful CRM software that helps them boost their business. Their CRM developers can help you develop a strong online presence by distinguishing yourself as a market leader. You will always be the center of attention as each client is completely satisfied with the benefits that the software provides.

• 14 years of experience
• 50 – 249 employees
• Average hourly rates: $25- $49 / hr
• 4.7 clutch ratings
• Completed 322 mobile app development projects
• Tech Stack: Mobile, Frontend, Backend, Blockchain

19. NetSet Software

The company offers best-in-town CRM software solutions that can be integrated into all departments to automate business processes. They believe in CRM transformations for businesses of all types and in leveraging customer experience greatly.

• 13 years of experience
• 50 – 249 employees
• Average hourly rates: $25- $49 / hr
• 5.0 clutch ratings
• Engagement model: Fixed Price, Time and Material, Dedicated Team

20. Winklix

Winklix provides on-demand CRM solutions to support businesses in building strong customer relationships for continued growth. The company facilitates CRM development services for Fortune 500 companies with the help of a specialized team of developers, not only startups and mediums.

• 20 years of experience
• 250 – 999 employees
• Average hourly rates: $25- $49 / hr
• 3.2 clutch ratings
• 1400+ Applications delivered
• 900+ clients

Importance of CRM Software in Modern Business

CRM software optimizes all CRM processes and manages customer-centric data, paving the way for a better customer experience. CRM tools are typically designed to take care of the entire customer journey, enabling instant customer connection.

Therefore, modern businesses are utilizing CRM systems for:

• Tracking customer activities to create a way to generate fresh leads.
• Helping you to follow up on time that builds lasting relationships with customers.
• Doing intelligent analytics with customer data.
• Streamlining complex procedures by having a whole pipeline in the CRM tool.
• Increasing collaboration with the team through real-time communication of information.
• Having a single point of access for all documents and files.
• Besides, some CRM software also offers workflows for automating a team’s time-consuming work, which boosts their productivity. Features like call tracking, call recordings, live chat, video conferencing, and social media integrations will create a smooth path for enterprises to engage with customers more deeply.

What are the factors to be considered while selecting a CRM software?

You can consider the following key factors while choosing the right CRM software vendor:

• Past Experience: You need to check the proven track record of companies that shows that they have experience in CRM development across industries.
• Tech Stack: A proficient CRM development company will have technical expertise in the latest CRM-based technologies along with experience with API integrations.
• Customization and Flexibility: Evaluate the vendor’s ability to provide tailored solutions rather than opting for a one-size-fits-all approach.
• Post-Deployment Maintenance: Reliable companies facilitate post-deployment support. So, evaluate this criteria.
• Future-Readiness: Leading companies leverage the latest technologies, such as AI and machine learning, to bring the automation that your organization deserves.

What Are the Factors to Be Considered While Selecting a CRM Software?

The right CRM software development company can deliver a solution customized according to your needs after understanding your requirements, pain points, and industry trends. The decision to select a suitable vendor will directly impact the project’s success, which in turn will bring high ROI for your business.

Companies with decent experience developing scalable and user-friendly systems will have an idea of the common challenges faced during development. Also, experience in API integration and development will make the company well-versed in integration roadblocks. Lastly, companies that provide post-development support tend to be more authentic, as regular updates for bug fixes and software improvements are ensured.

What Services Does a CRM Software Development Company Provide?

A CRM software development company has the best CRM developers that can provide the following list of services:

• Custom CRM Development: This involves developing tailored CRM solutions that focus on the organization’s workflows and processes.
• CRM Consulting: This service involves analyzing needs and suggesting the best CRM solution to optimize the client’s workflows.
• Cloud CRM Solutions: Companies can also help you develop cloud-based CRM systems that can be accessed from anywhere.
• CRM Implementation and Deployment: This means delivering a CRM solution using an end-to-end software development approach after configuring the systems and setting access controls.

Conclusion

In your effort to take good care of customers, CRM software is an ideal solution for handling multiple customers at once. Now that you have understood the importance of CRM, you need to choose a CRM software development company with a proven portfolio of successful CRM software projects. By having a clear idea of the criteria for selection, you can make your decision easy.

Frequently Asked Questions

1. How Long Does It Take to Develop a CRM Software?

Depending on the size and scope of your project, on an average developing CRM software would take 3 to 10 months. The timeline can vary from project to project, considering the features, the level of complexity, and the integration capabilities you want in your project.

2. What Should I Look for In a Crm Software Development Company?

When choosing a CRM development company, look for a strong portfolio of successful projects delivered, customization options, integration capabilities, scalability scope, and flexible engagement model.

3. What Are the Common Costs Involved in Developing CRM Software?

The initial cost of developing CRM software ranges from $50,000 to $100,000, depending on the project size. Third-party plugins, customizations, and maintenance can incur additional expenses.

4. Do These CRM Software Development Companies Provide Support and Maintenance Services?

Yes, CRM Software Development Companies provide support and maintenance services to fix ongoing issues and 24/7 technical assistance for continuous improvement.

5. How to Choose a Development Company for Your CRM System?

The right CRM development company will have a portfolio of successful CRM projects, customization options, seamless integration capabilities, positive client reviews, and ongoing support. Look for these factors to choose the best.